An analysis of the retail theft problem examines both employee theft and shoplifting. Drawing upon a variety of imperfect measures of both shoplifting and employee theft, one chapter assesses the magnitude of the problem, while another describes what is presently known about the nature of these crimes. Offenders' personal characteristics, methods of theft, victims' characteristics, and other factors are noted. Relevant theories and research findings about the causes of shoplifting and employee theft are critically examined. Eight chapters analyze selected antitheft strategies currently used by retailers or retail associations: closed-circuit television, electronic article surveillance, preemployment screening, employee training surveillance, preemployment screening, employee training programs, theft-reporting strategies, environmental design strategies, and public awareness and education campaigns. The final section examines the role of the criminal justice system in responding to the problems of retail theft. Recent legislative actions intended to clarify the role of retailers or their agents in apprehending suspects are reviewed; the role of the police concerning shoplifting is discussed; and criminal court processing of shoplifting offenders is analyzed. Alternative approaches to typical court processing, especially the Chicago shoplifting court, are noted. The last chapter evaluates diversion programs for first offenders and juveniles. Tables, chapter references, and an index are supplied. Examples of messages on posters and lists of brochures, pamphlets, booklets, advertisements and films are appended. A table delineates levels of antishoplifting campaigns.