The many issues, procedures, and concerns which arise during the transition from a dispute resolution alternative (DRA) concept to a dispute resolution alternative program are discussed. The steps in the dispute resolution process which are necessary for the implementation of a CDS program are outlined, including identification of program personnel requirements, description and documentation of staff training and orientation requirements, and identification of alternatives for the development of a public information program. Four major areas critical to program operations are examined: the legal nature of CDS programs, legal liability of CDS personnel, confidential nature of the CDS mediation process, and applicability of constitutional guarantees to due process and right to counsel in the mediation process. The availability of Florida-based information and consultation resource services accessible to a variety of agencies and individuals interested in the DRA's is noted. Fourteen footnotes, 1 table, 2 figures, and a 138-item bibliography are included. Appendixes include a profile of Florida's existing CDS programs, Dispute Resolutions Alternatives Committee study of five Florida CDS programs, supplemental funding sources, a CDS paperflow chart, model CDS program operational forms, case management statistical forms, and a dispute resolution information and technical assistance pamphlet.