The image of the correctional worker is discussed, and the reality is found somewhere along the continuum between the professional 'correctional officer' and the stereotypical 'prison guard.' Conflicts faced by the worker are considered, including the conflicts with other State agencies generated by scarce fiscal resources and the conflicts between the central administration and the individual prisons. The workers' relations with particular prisons are considered, and take a wide range of forms. The traditions of San Quentin, including racism and sexism, the strength of commitment to the official role definition, and the personal background and content of direct experience shape these forms and contribute to their diversity. Relations among correctional workers are explored; these relationships are shaped by competition for power and for scare material and social resources, such as prestige, reputation, good days off, and desirable positions. The various types of correctional workers, ranging from 'Mr. Wishy Washy' to 'Mr. Rules and Regulations,' are discussed, and the world of the correctional officer is described. It is found to be shaped by a series of relations with prisoners and among workers, by conflicts of interest, and by a tradition specific to San Quentin. The appendix describes the study methodology. Approximately 300 references are included.