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  • How can I receive immediate assistance from NCJRS?
    Use the NCJRS Live Assistance feature to web chat live with an NCJRS Information Specialist. NCJRS L... Read More
    Last Updated: May 14, 2012

  • How do I become a registered customer?
    You can become a registered user of NCJRS services by visiting the Subscribe/Register section of our... Read More
    Last Updated: June 29, 2014

  • Why did I receive a message saying "Your membership to JUSTINFO has been put on hold"?
    This occurs when a JUSTINFO email message is either bounced by an email system (for instance, when a... Read More
    Last Updated: September 13, 2013

  • What if I forgot my password for updating my NCJRS account?
    You can obtain your password by clicking the Forgot Password link on the Account Login section of ou... Read More
    Last Updated: September 17, 2014

  • How do I update my profile?
    To update your profile, visit the Manage Account section of the NCJRS Web site and enter your e-mail... Read More
    Last Updated: September 17, 2014

  • What can I do if I forgot my NCJRS password?
    You can obtain your password by clicking the Forgot Password link on the Account Login section of ou... Read More
    Last Updated: September 17, 2014

  • How do I unsubscribe from NCJRS services?
    To unsubscribe from NCJRS services, please visit the Manage Account page on our Web site. From here,... Read More
    Last Updated: March 31, 2015

  • How can I change the font/text size on the NCJRS Web site?
    You can change the size of the font/text as it appears on the NCJRS site by using your Internet brow... Read More
    Last Updated: March 31, 2015

  • I have been locked out of my NCJRS account. What should I do?
    On the Login page, if you unsuccessfully enter your account password more than the allowed number of... Read More
    Last Updated: September 17, 2014

  • Why am I being asked to change my password and create security questions for my NCJRS account?
    To enhance the security associated with NCJRS account services, we have updated several account sett... Read More
    Last Updated: September 17, 2014


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Last updated on:March 31, 2015