Legislative definitions of hate crimes must recognize that these crimes include acts of intimidation and harassment, not just physical force, and that they may result from the victim's exercise of a basic right such as freedom of speech. Using the 1979 Massachusetts law as a model, comprehensive legislation should include a criminal provision and civil provisions allowing the State attorney general to seek injunctive relief for victims and allowing victims to seek money damages. It should also provide for the collection of statistics on hate crimes and for the establishment of case management policies and procedures for the attorney general's office, district attorneys' offices, and police departments. Footnotes and appended text of legislation