skip navigation


Abstract Database

Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

To download this abstract, check the box next to the NCJ number then click the "Back To Search Results" link. Then, click the "Download" button on the Search Results page. Also see the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 143934 Find in a Library
Journal: Deviance et Societe  Volume:17  Issue:2  Dated:(Trim./June 1993)  Pages:163-183
Author(s): J P Bonafe-Schmitt
Date Published: 1993
Page Count: 21
Type: Survey
Format: Article
Language: French
Country: France
Annotation: This article explains the mediation program of the Massachusetts Crime and Justice Foundation (CJF) as an alternative approach to conflict resolution.
Abstract: The CJF is a private nonprofit organization, that receives over 90 percent of its cases through referrals from the Massachusetts judicial system. Seventy-four percent of the cases involve violent offenses including domestic violence and disputes between neighbors or friends. The mediation procedure takes place during voluntary meetings in which a trained mediator explores the grievances of each party and the options of reaching an agreement. The process concludes with a written agreement, that stipulates specific rules of behavior (e.g., to live in peace with each other) and/or the payment of damages. The agreement is signed by both parties, and the results are then communicated to the referring agency. Of 92 CJF mediation cases, 72 percent were resolved to the satisfaction of both parties. The article concludes that mediation is a successful and viable way of reducing social tension and of improving the neighborhood climate through the direct participation of the involved parties.
Main Term(s): Mediation
Index Term(s): Alternative dispute settlement; Courts; Massachusetts; Program design
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.