skip navigation


Abstract Database

Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

To download this abstract, check the box next to the NCJ number then click the "Back To Search Results" link. Then, click the "Download" button on the Search Results page. Also see the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 163791 Add to Shopping cart Find in a Library
Title: Violence in the Workplace: Risk Factors and Prevention Strategies
Author(s): L Jenkins
Date Published: 1996
Page Count: 29
Sponsoring Agency: National Institute for Occupational Safety and Health (NIOSH)
Washington, DC 20201
NCJRS Photocopy Services
Rockville, MD 20849-6000
Publication Number: DHHS 96-100
Sale Source: National Institute for Occupational Safety and Health (NIOSH)
200 Independence Avenue, SW
Washington, DC 20201
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Type: Issue Overview
Language: English
Country: United States of America
Annotation: This bulletin reviews what is known about fatal and nonfatal violence in the workplace, defines research gaps, and recommends general approaches to workplace violence prevention; the bulletin also summarizes issues that need to be addressed when dealing with workplace violence in such settings as offices, factories, warehouses, hospitals, convenience stores, and taxicabs.
Abstract: Violence is a substantial contributor to occupational injury and death and that homicide has become the second leading cause of occupational injury death. Each week, an average of 20 workers are murdered and 18,000 are assaulted while at work or on duty. Nonfatal assaults result in millions of lost workdays and cost workers millions of dollars in lost wages. Workplace violence is clustered in certain occupational settings. For example, retail trade and service industries account for more than half of workplace homicides and 85 percent of nonfatal workplace assaults. Taxicab drivers have the highest risk of workplace homicides of any occupational group. Workers in health care, community service, and retail settings are at increased risk of nonfatal assaults. Risk factors for workplace violence include dealing with the public, the exchange of money, and the delivery of services or goods. Prevention strategies for minimizing the risk of workplace violence include but are not limited to cash handling policies, physical separation of workers from customers, good lighting, security devices, escort services, and employee training. A workplace violence prevention program should include a system for documenting incidents, procedures to follow in the event of violent incidents, and open communication between employers and workers. Although no definitive prevention strategy is appropriate for all workplaces, employers and workers should assess the risk of violence in their workplaces and take appropriate action to reduce those risks. 52 references, 15 tables, and 3 figures
Main Term(s): Crime prevention measures
Index Term(s): Homicide; Injured on duty; Occupational safety and health; Retail business crimes; Retail business security; Victims of violent crime; Violence in the workplace; Violence prevention; Violent crime statistics
Note: Current Intelligence Bulletin 57
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.