Researchers content-coded the micronarratives, assessed victims' and perpetrators' affect, analyzed the extent to which victims and perpetrators rated themselves and the other as contributors to the forgiveness process, and assessed victims' and perpetrators' ratings of relationship quality. The results show that forgiveness more heavily influenced victims' emotions and assessments of relationship quality than the perpetrators' reactions. Communication was important to victims' process of forgiveness, of moving from negative to neutral or positive feelings for the perpetrator, because communication provided an opportunity for perpetrators to express remorse and guilt and to make amends. Communication enabled perpetrators to gain knowledge of victims' forgiveness. Knowledge of forgiveness potentially influenced perpetrators' cognitive representation of the conflict; their self-image; and the emotions, guilt, and anxiety associated with the incident. A context that facilitates a forgiveness process, and potentially the restoration of justice, should include an opportunity for victims and perpetrators to communicate if both the victim and perpetrator desire to work toward forgiveness. 3 tables and 20 references