CHAPTERS OF THE HANDBOOK PROVIDE DETAILED INFORMATION ON ATTITUDES (CLIENT AND PUBLIC RELATIONS), RULES AND REGULATIONS, THE IMPORTANCE OF EMERGENCY TELEPHONE NUMBERS, GUARD POST INSTRUCTIONS AND SPECIAL ORDERS, TYPES OF POST ASSIGNMENTS, FORMS AND RECORDKEEPING, THE ART OF REPORT WRITING, INTERVIEWS AND INVESTIGATIONS, AND LAWS RELATED TO ARREST AND SEARCH AND SEIZURE (COLLECTION AND PRESERVATION OF EVIDENCE). ALSO COVERED ARE PERSONAL SAFETY PRACTICES, THE SERVICE REVOLVER, NARCOTICS AND DANGEROUS DRUGS, DISTURBED PERSONS, HANDLING BOMB THREATS AND ANNOYING TELEPHONE CALLS, EXERCISING CAUTION DURING LABOR DISPUTES, CIVIL DISTURBANCE PLANS, EMPLOYEE MISCONDUCT INVESTIGATIONS, TRAFFIC ACCIDENT INVESTIGATIONS, SELF-DEFENSE AND USE OF THE BATON, ALARMS AND CLOSED CIRCUIT TELEVISION SYSTEMS, LOCKS AND KEY CONTROL, THE CONTROL OF THEFT AND PILFERAGE, AND SABOTAGE AND ESPIONAGE. A BIBLIOGRAPHY IS PROVIDED. SEVENTEEN APPENDIXES CONTAIN SUPPLEMENTARY INFORMATION AND FORMS RELEVANT TO INDUSTRIAL-COMMERCIAL SECURITY. (DEP)