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How To Select an Alarm Company

NCJ Number
86140
Journal
Security World Volume: 19 Issue: 10 Dated: (October 1982) Pages: 29-31,33-34,36,39-40,42,45,47,52-54,56,59-60,63,65
Author(s)
S Matteson
Date Published
1982
Length
19 pages
Annotation
Private businesses and homeowners can select the right alarm company for their needs by accurately assessing their security risks, their need for specific equipment and services, and the alarm company's capabilities and reputation.
Abstract
A business should never risk more than it can afford to lose. A security survey is essential so that the system designer can determine the degree of protection needed, potential threats, and occupancy patterns. The type of alarm system (e.g., local alarms, direct connect alarms, proprietary central-station-monitored systems, or systems monitored by commercial central stations) should be determined at an early stage. A cost analysis can help determine whether to buy or lease an alarm system; the article illustrates the cost-analysis process. Businesses should question alarm companies concerning their length of time in business, professional memberships, and number of accounts and services. Whether or not they are Underwriters Laboratories (UL)-certified may be necessary to know if the alarm system must be UL-listed. Businesses should also ask about a company's training and maintenance services, special equipment requirements, and response capabilities. The bidding process begins with the statement of work (describing what a business needs, where work is to be performed, etc.) and continues through requests for bids to the actual selection (a technical evaluation of the bidder's approach) and the written contract. The article describes what to look for in each stage of the bidding process and includes a glossary of terms and State licensing requirements.