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A Culture of Excellence: Creating a Culture that Attracts the Right Recruits, Keeps the Right Team, and Promotes the Right People (Webinar)
July 28, 2020
1:00-2:00 p.m. ET
The first two lines in the book "Good to Great" is "Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great."
That is why we have so few exceptional police agencies throughout the country.
We have a lot of good ones, and in some cases, really good ones.
But there are not many that have made the commitment to striving for excellence because good is good enough and it takes a whole lot less work.
That may have been alright in a time when 100 or more candidates would line up for one police officer opening.
Nowadays agencies are lucky to get 10 people to apply and those 10 have probably applied at 10 other agencies as well.
People want to work in a police agency where they can achieve their potential and do great things with their lives -- not good things but truly great things.
People are attracted to
those agencies that strive for excellence in all that they do and those fortunate to be working in one of those organizations will spend their careers there doing great things with their lives.
Creating a culture of excellence is dependent upon the quality of people at every level of the department but it all starts with the chief executive.
The goal of this webinar is to introduce attendees to a simple but effective method of incorporating social skills instruction into their everyday interactions with clients.
These teaching interactions can take as little as 5-10 minutes and provide clients with specific guidance, practice, and feedback for situations they are currently facing.
We will cover the basic steps to teaching new social skills, describe how to incorporate that training into naturally-occurring interactions, and review several examples of this approach in practice.
Participants will also leave with a reproducible template to plan these teaching interactions and links to resources full of more information and help.
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