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NCJRS Abstract

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NCJ Number: 113662 Find in a Library
Title: Correctional Officer: Interviewing Techniques
Corporate Author: AIMS
United States of America
Date Published: 1987
Sponsoring Agency: AIMS
Chatsworth, CA 91311-4409
Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
Sale Source: AIMS
9710 DeSota Avenue
Chatsworth, CA 91311-4409
United States of America

Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
United States of America
Type: Training (Aid/Material)
Language: English
Country: United States of America
Annotation: This videotape explains the basics of good interview techniques in the correctional environment, with attention to breaking down barriers to communication, enhancing communication with inmates, and the role of attitudes, body language, and questioning skills.
Abstract: The videotape emphasizes the importance of privacy, comfortable surroundings, and removing desks or countertops which impede communication. Treating the inmate with respect is paramount to obtaining reliable information. Steps in conducting an interview address establishing rapport, sizing up the inmate's attitude, maintaining control through calm, objective behavior, and interpreting body language. The presentation cautions that interviewers should listen carefully to an inmate's entire account without interrupting, avoid questions with yes or no answers, and sum up what the inmate has said to reassure him or her and to verify the facts.
Main Term(s): Correctional interview training
Index Term(s): Communication techniques
Note: VHS video-cassette, color, 21 minutes in length.
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