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NCJRS Abstract

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NCJ Number: 115174 Find in a Library
Title: Workload Analysis: A Tool at Probation and Parole
Journal: Delaware Police Journal  Dated:(December 1988)  Pages:39-41,43
Author(s): M Letts
Date Published: 1988
Page Count: 4
Type: Program/Project Description
Format: Article
Language: English
Country: United States of America
Annotation: In 1979, the National Institute of Corrections helped Delaware Probation and Parole develop a classification system model program to determine the level of supervision required by each client.
Abstract: Four levels of supervision were delineated: maximum, medium, minimum, and limited. Levels are determined on the basis of risk/needs scores. To develop and implement a more equitable system of case assignment, a study was conducted in 1984 to compile a list of officer activities, examine officer leave, and consider alternative case assignment techniques. Time studies of 40 percent of all supervision officers and of 30 percent of all cases at each supervision level also were conducted. These data provided the information necessary to base case assignment on a workload development system wherein assignments are determined by the officer's total workload points as compared to those of other officers and the new client's risk/need score. The workload concept has shown itself to be a credible tool in the budget process and in the reallocation of existing resources. Since the initial study, a new study has been conducted to validate and update the statistics. 5 footnotes.
Main Term(s): Probation or parole services
Index Term(s): Delaware; Job analysis; Work loads
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