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NCJRS Abstract

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NCJ Number: 118740 Add to Shopping cart Find in a Library
Title: What Will Be the Police Response to Non-Emergency Calls for Service by the Year 2000?
Author(s): T L Ommen
Corporate Author: California Cmssn on Peace Officer Standards and Training
United States of America
Date Published: 1988
Page Count: 82
Sponsoring Agency: California Cmssn on Peace Officer Standards and Training
Sacramento, CA 95816
National Institute of Justice/
Rockville, MD 20849
NCJRS Photocopy Services
Rockville, MD 20849-6000
POST Media Distribution Ctr
Sacramento, CA 95816
Publication Number: 6-0101
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America

POST Media Distribution Ctr
1601 Alhambra Boulevard
Sacramento, CA 95816
United States of America
Document: PDF
Type: Best Practice/State-of-the-Art Review
Language: English
Country: United States of America
Annotation: This research project explored whether law enforcement agencies should respond differently to service calls by the year 2000.
Abstract: Information was obtained from six city police departments in California, Connecticut, Massachusetts, Delaware, and Maryland. This information was used in the analysis of trends selected as being the most important in evaluating law enforcement agency response to service calls. Eight trends were identified: increased State-mandated service requirements for police; reduced government resources and funding; increased population; more demand for police services; law enforcement technological innovation; increased elderly population; service privatization; and reduction in standard of living. Events noted as potentially significant in law enforcement agency response were a world war, major health epidemic, financial collapse of city government, energy crisis, and major earthquake. A strategic plan was devised to represent a proactive approach to providing nonemergency services to the public by the year 2000. The plan includes a number of police responses to citizen requests other than a sworn police officer response, such as delayed response, computer contact and referral to other organizations together with an extensive citizen re-education effort to prepare them for changes in police service delivery. 46 references, 17 figures.
Main Term(s): Police differential response
Index Term(s): California; Connecticut; Delaware; Maryland; Massachusetts; Police services coordination; Police work scheduling
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=118740

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