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NCJRS Abstract

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NCJ Number: 119114 Find in a Library
Title: Grievance Procedures for Prisoners (From Current Australian Trends in Corrections, P 62-74, 1988, David Biles, ed. -- See NCJ-119105)
Author(s): C L Johnson
Date Published: 1988
Page Count: 13
Sponsoring Agency: Federation Press (Distributed by Gaunt)
Annandale, NSW 2038, Australia
Sale Source: Federation Press (Distributed by Gaunt)
71 Johnson Street
P.O. Box 45
Annandale, NSW 2038,
Type: Issue Overview
Language: English
Country: Australia
Annotation: The many types of grievance procedures available to prisoners in Australia and other countries will be ineffective unless governments and prison administrators actively seek to respond to legitimate grievances quickly and meaningfully and to administer prisons in a firm and consistent but humane manner so that the need to resort to grievance resolution mechanisms is kept to a minimum.
Abstract: To be effective, a grievance resolution procedure must allow prisoners to make complaints quickly to an outside authority that is independent, has access to the highest level of decisionmaking, and can provide prompt responses. The widespread availability of grievance procedures suggests recognition of the need to take prisoners' complaints seriously, not only for their benefit but also for the benefit of prison administrators as well. Current procedures in Australia or elsewhere include complaints to prison superintendents, the use of a visiting magistrate, boards of visitors, the use of political or administrative heads, official visitor systems, human rights commissions, the courts, inmate councils, the ombudsman, and the prison ombudsman. Each method has advantages as well as limitations, and different procedures are required for different complaints.
Main Term(s): Inmate grievances
Index Term(s): Australia; Complaint processing; Corrections in foreign countries; Ombudsmen
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