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NCJRS Abstract

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NCJ Number: 136398 Find in a Library
Title: Development of a Behavioral-Based Performance Appraisal System for Correction Officers in Direct Supervision Jails
Journal: American Jails  Volume:6  Issue:1  Dated:(March/April 1992)  Pages:10-12 14-16
Author(s): M K Stohr-Gillmore; L L Zupan; C Curtis; B A Menke; N P Lovrich
Date Published: 1992
Page Count: 6
Type: Program Description (Demonstrative)
Format: Article
Language: English
Country: United States of America
Annotation: This report details the development process of a model behavioral-based performance appraisal instrument and feedback system designed for use in evaluating the performance of correction officers in direct-inmate supervision detention facilities.
Abstract: Seven critical dimensions of correction officer job performance in direct supervision detention facilities were developed through the behavioral-based job analysis: managing the living unit to assure a safe and humane environment; handling inmate discipline; responding to inmate requests; building positive rapport and personal credibility with inmates; supervising in a clear, well-organized, and attention-getting manner; resolving inmate problems and conflicts; and maintaining effective administrative and staff relations. A 3-phase training program was provided prior to implementation of the new appraisal system. A supplemental job analysis is recommended to ensure that all critical elements of the correction officer job have been identified. 2 notes and 5 references
Main Term(s): Behavior modification; Corrections personnel evaluation
Index Term(s): Correctional Personnel Training; Correctional staff management
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