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NCJRS Abstract

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NCJ Number: 149378 Find in a Library
Title: Voice-Mail Fraud
Journal: FBI Law Enforcement Bulletin  Volume:63  Issue:7  Dated:(July 1994)  Pages:1-4
Author(s): R R Thrasher
Date Published: 1994
Page Count: 4
Sponsoring Agency: National Institute of Justice/
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Document: PDF
Type: Report (Technical)
Format: Article
Language: English
Country: United States of America
Annotation: The fraudulent use of commercial voice mail systems is increasing; criminals usually commit voice mail fraud against businesses equipped with a toll-free customer service number.
Abstract: Voice mail fraud occurs when a caller leaves a personal, non-business-related message for another individual within a company's voice mail system, usually using the toll-free number, and another individual retrieves the message, again using the toll-free number. The loss is reflected in long-distance calls, many times from overseas numbers, that are charged to the particular office's toll- free service. Voice mail fraud has several variations. One type occurs when the toll-free service makes remote access dialing available. In addition, the illegal selling of long distance service is most commonly associated with stolen calling card numbers. Individuals likely to commit voice mail fraud include young offenders who often use voice mail illegally to send chain messages and computer hackers. Procedures to aid the investigation and prosecution of voice mail fraud are described, along with specific measures to prevent such fraud.
Main Term(s): Science and Technology
Index Term(s): Commercial fraud; Fraud and abuse prevention measures; Police; Telephone communications; Voice communications
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