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NCJRS Abstract

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NCJ Number: 149902 Find in a Library
Title: Is Corrections Ready for TQM?
Journal: Corrections Today  Volume:56  Issue:4  Dated:(July 1994)  Pages:164,166,168-169
Author(s): C E Simonsen; D G Arnold
Date Published: 1994
Page Count: 4
Type: Survey
Format: Article
Language: English
Country: United States of America
Annotation: This article examines the applicability of Deming's 14 Points of Total Quality Management (TQM) to corrections.
Abstract: Past reports and studies that have called for improved quality and productivity in corrections failed to forecast the crowding and violence in today's prisons, the rising crime rate in the U.S., and the extent of citizen and political dissatisfaction with the correctional system. This author contends that some of the most likely applications of TQM in corrections lie in identifying corrections' clients, developing methods to track performance, and ensuring that correctional staff team members seek continuous improvement in all operations.
Main Term(s): Corrections
Index Term(s): Corrections management; Total Quality Management
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