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NCJ Number: 150141 Add to Shopping cart Find in a Library
Title: Facilitator Skill-Building in Managing POP
Journal: Police Chief  Volume:61  Issue:7  Dated:(July 1994)  Pages:19-22
Author(s): P Jensen; B Tegeler; S Quinn
Date Published: 1994
Page Count: 4
Sponsoring Agency: National Institute of Justice/
Rockville, MD 20849
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America
Type: Report (Technical Assistance)
Format: Article
Language: English
Country: United States of America
Annotation: Seven skills are described that police facilitators must develop for the effective implementation of innovative approaches to problem-oriented policing.
Abstract: Facilitators communicate their roles with the group; define group members' roles; and assist the group in establishing norms, procedures, and goals. Facilitators also recognize their own power in relation to the group and remain objective and unbiased during meetings. In addition, they challenge unproductive interactions, observe the group content and process, intervene only when needed, and point out incongruities. Moreover, they avoid taking sides, let the group make its own decisions within appropriate frameworks, keep the group on track, and model appropriate behavior. Examples of the use of these skills in the police agency of Santa Ana, California.
Main Term(s): Problem-Oriented Policing
Index Term(s): Police management
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