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NCJRS Abstract

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NCJ Number: 155782 Find in a Library
Title: Security Supervisor Training Manual
Editor(s): S J Davies; R R Minion
Date Published: 1995
Page Count: 192
Sponsoring Agency: Butterworth-Heinemann
Woburn, MA 01801-2041
Publication Number: ISBN 0-7506-9632-X
Sale Source: Butterworth-Heinemann
225 Wildwood Ave
Woburn, MA 01801-2041
United States of America
Type: Training (Handbook/Manual)
Language: English
Country: United States of America
Annotation: Written by 30 security supervisors, authors, educators, and consultants for use in the Security Supervisor Program at the International Foundation for Protection Officers, this manual presents information needed to improve skills in security supervision.
Abstract: The manual is divided into 10 units, each covering two to five topics related to security management and security programs. Individual chapters focus on learning skills and study habits, trends in the private security industry, supervisory report writing, security personnel policies and procedures, security personnel selection, and issues related to human reliability. Additional chapters explain principles of optimal personnel deployment, issues related to multicultural diversity and related communication skills, techniques for dealing with difficult employees, prevention of unethical actions by security officers, and time and stress management. Further chapters discuss outsourcing in private security, uniforms and equipment, managing and supervising to reduce liability, handling complaints and grievances, testimony in court, curriculum design, supervision and training, staff training and development, and testing for learning retention. Other chapters cover supervision during emergencies, security and medical responses, development of safety attitudes, the design of operations centers, project management, problemsolving, statistical analysis, marketing the security function, crime prevention and community relations, and professional development and certification. Figures, chapter quizzes and reference lists, and index
Main Term(s): Criminology
Index Term(s): Crime prevention planning; Security management; Security training; Supervisory training
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