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NCJ Number: 160878 Find in a Library
Title: Retail Theft Trends Report, 1995: An Analysis of Customer Theft in Stores
Author(s): R Hayes
Corporate Author: Loss Prevention Specialists
United States of America
Date Published: 1995
Page Count: 38
Sponsoring Agency: Loss Prevention Specialists
Winter Park, FL 32792
Sensormatic Electronics Corporation
Deerfield Beach, FL 33442
Sale Source: Loss Prevention Specialists
5415 Lake Howell Road
Suite 236
Winter Park, FL 32792
United States of America
Type: Survey
Language: English
Country: United States of America
Annotation: Shoplifting incidents in 189 retail companies in all parts of the country in 1994 were analyzed to provide retail loss control decisionmakers with information for comparison and planning purposes.
Abstract: Data were collected on a self-administered case report form mailed to the office of Loss Prevention Specialists, Inc., within 2 weeks of the incident. The participating companies included grocery stores (31 percent), drug stores (14 percent), home and hardware stores (11 percent), and general merchandise stores (10 percent). The analysis revealed that although discount/mass merchant chains accounted for only 9.5 percent of the firms studied, they reported more than 50 percent of the shoplifter cases. Grocery and drug stores also had significant proportions of the cases. Companies with enhanced detection capabilities and high theft levels apprehended the largest number of dishonest customers. The items most often confiscated from shoplifters were cigarettes and other tobacco products, athletic shoes, and apparel. The average theft amount per incident was $20.36. Juveniles ages 13-17 accounted for 24 percent of the shoplifters. Findings indicated the need for retailers to examine the impact of external theft on their business and should implement focused, cost-effective loss control. Discussions of shoplifting in particular types of stores, figures, tables, suggested reading list, and 9 references
Main Term(s): Crime Statistics
Index Term(s): Crime prevention planning; Loss controls; Shoplifting
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