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NCJRS Abstract

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NCJ Number: 163959 Find in a Library
Title: When Police Investigate Police: A View From Complainants
Journal: Canadian Journal of Criminology  Volume:38  Issue:3  Dated:(July 1996)  Pages:291-315
Author(s): T Landau
Date Published: 1996
Page Count: 25
Type: Survey
Format: Article
Language: English; French
Country: Canada
Annotation: Interviews with 104 individuals who had made formal complaints against the Metropolitan Toronto Police in Ontario, Canada formed the basis of an analysis of their attitudes regarding the handling of complaints.
Abstract: The research was part of a larger study of people who had made formal complaints against the police agency. The study integrated attitudes and experience with both the internal Public Complaints Investigation Bureau of the Metropolitan Toronto Police and the external civilian Office of the Police Complaints Commissioner in the context of their respective mandates. The analysis revealed that participants perceive the internal handling of complaints to be inherently unfair and prejudicial to complainants. The existence of the Police Complaints Commissioner did not appear to alleviate concerns of complainants, due to its limited role in the investigation and adjudication of complaints. Overall, complainants were highly dissatisfied with their experience of making a formal complaint against the police. Tables, note, and 43 references (Author abstract modified)
Main Term(s): Foreign police
Index Term(s): Complaints against police; Grievance procedures; Ontario
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