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NCJ Number: 168793 Find in a Library
Title: Social Work Approaches to Conflict Resolution: Making Fighting Obsolete
Author(s): B Chetkow-Yanoov
Date Published: 1997
Page Count: 180
Sponsoring Agency: Haworth Press, Inc
Binghamton, NY 13904
Publication Number: ISBN 0-7890-0185-3
Sale Source: Haworth Press, Inc
10 Alice Street
Binghamton, NY 13904
United States of America
Language: English
Country: United States of America
Annotation: This volume explains the theory, principles, and practical application of conflict resolution and uses examples from different countries and cultures to assist social workers in dealing effectively with a variety of situations involving conflict.
Abstract: The text describes the similarities and differences between solving problems and resolving conflicts, presents a seven-phase model of problem solving, and introduces a systems model of conflict analysis and its four interacting components of any conflict. It also explores the contribution of value clashes to generating conflicts; examines the dynamics of segregation, integration, and coexistence relationships as outcomes of complex power conflicts between establishments and various minority groups; and discusses the behaviors of victims and victimizers. Additional sections present social work intervention strategies, suggest 10 steps for helping victims to free themselves from repeating behaviors that generate conflicts, describes voluntary efforts in conflict resolution, explains how education and social work could contribute to the field of conflict resolution, and examines factors that enhance or impede conflict resolution in tension-laden settings. Figures, index, and approximately 200 references
Main Term(s): Criminology
Index Term(s): Conflict resolution; Dispute resolution; Social work; Social worker training; Victim-offender reconciliation
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