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NCJ Number: 168875 Add to Shopping cart Find in a Library
Title: Automation and Change - Their Effect on Roles in Probation and Pretrial Services
Journal: Federal Probation  Volume:60  Issue:1  Dated:(March 1996)  Pages:72-77
Author(s): L A N Buddress; J A Giacobbe; D K Martin
Date Published: 1996
Page Count: 6
Sponsoring Agency: NCJRS Photocopy Services
Rockville, MD 20849-6000
Sale Source: NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Type: Issue Overview
Format: Article
Language: English
Country: United States of America
Annotation: This article examines how automation and other factors have affected the roles of probation and pretrial services officers, clerks and managers; how change and changing roles should be embraced rather than rejected; and how managers play a critical role as agents of change, promoting the use of automation in evolving new roles.
Abstract: In 1996 the Federal probation and pretrial services system had approximately 6,400 employees using more than 7,000 computers. Daily, probation and pretrial services officers used a wide array of automation tools, including personal computers, e-mail, laptop computers, local area networks, wide-area networks and a variety of software packages. Officers used automated systems to quickly finish repetitive paperwork that previously had to be written out in longhand and passed back and forth between the officer, the clerk and the supervisor. Automation saved both the officer's and the clerk's time. The article examines how some districts have used automation, the move to decentralize, new roles for employees and managing change. References
Main Term(s): Courts
Index Term(s): Automation; Change management; Computer aided operations; Court management; Court personnel; Effectiveness; Efficiency; Pretrial services agencies; Probation or parole officers; Productivity
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