skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 200362 Find in a Library
Title: Loss Prevention: Senior Management Views on Current Trends and Issues
Journal: Security Journal  Volume:16  Issue:2  Dated:2003  Pages:7-20
Author(s): Read Hayes
Date Published: 2003
Page Count: 14
Type: Report (Study/Research)
Format: Article
Language: English
Country: United Kingdom
Annotation: Surveys with loss prevention managers discussing current issues and trends in the area of loss prevention are the focus of this journal article.
Abstract: After discussing the importance of retailing in the world’s economy, the author details the difficulty faced by retailers in attempting to protect themselves and their store’s reputations from losses of proprietary information, cash receipts, and physical assets. Following a brief discussion of how most loss prevention literature appears in non-academic trade magazines, the author describes his telephone survey study of 60 senior-level retail loss prevention executives from 59 United States retail companies. Addressing the functions, performance measures, and partnerships faced by loss prevention executives, the author found that most loss prevention managers recognize the fact that theft, violence, and loss are a function of operational, demographic, process, and execution issues, not simply a crime problem. Loss prevention managers frequently stated that the changing mission of their jobs included recognizing “shrinkage” issues and employing measures for containing it, going into partnerships with store operations managers, finding effective ways to manage dishonest staff members, and developing and implementing loss prevention performance measures and evaluation techniques. The author argues that loss prevention managers are important for maintaining the profits of an organization as well as for insuring customer and employee safety. Tables, notes
Main Term(s): Loss controls; Retail business crimes; Retail business security
Index Term(s): Crime surveys; Management; Surveys; Trend analysis
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.