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NCJ Number: 200390 Find in a Library
Title: Seven Habits of Highly Effective Fish: Discovering the Secrets to Correctional Staff Retention
Journal: Sheriff  Volume:55  Issue:3  Dated:May-June 2003  Pages:50-52
Author(s): Alex Beattie
Date Published: May 2003
Page Count: 3
Type: Instructional Material
Format: Article
Language: English
Country: United States of America
Annotation: This article identifies seven characteristics of new correctional-officer recruits that indicate that are likely to be effective in their work and last past the first year on the job.
Abstract: First, successful recruits have developed the ability to listen. These recruits not only absorb training instructions more readily via their listening skills, but these listening skills also prove effective in resolving conflicts and complaints on the job. Second, successful recruits are mentored; i.e., they are guided by experienced correctional officers through the entire process of training and the first year on the job. Third, successful recruits view inmates realistically. This means that inmates are managed with both respect and caution. Mentors are crucial in assisting a rookie officer in spotting an inmate con and in distinguishing between helping an inmate and being manipulated and exploited by an inmate. Fourth, successful recruits learn the difference between working effectively and looking for shortcuts. There are no shortcuts to being an effective corrections officer. Recruits must undergo thorough training and receive guidance on the job by experienced officers before they are capable of functioning without assistance. Fifth, successful recruits are assertive, not aggressive or submissive. Recruits must be firm in the performance of their duties without being intimidating and aggressive. Inmates must know that they will be treated fairly and consistently by officers in accordance with established rules of the facility. Sixth, successful recruits will use the knowledge they have gained through academic training and mentoring and then build on it. Seventh, successful recruits will understand how they contribute to the agency's mission, thus sustaining their motivation to perform their jobs with proper attitudes and proficiency.
Main Term(s): Correctional Officers
Index Term(s): Corrections personnel selection; Personnel retention; Work attitudes
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