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NCJRS Abstract

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NCJ Number: 201013 Find in a Library
Title: If You Don't Call Us, We'll Call You: The Experiences of Business Crime Direct
Journal: Crime Prevention and Community Safety: An International Journal  Volume:5  Issue:2  Dated:2003  Pages:25-37
Author(s): John P. Douglass; Kate J. Bowers; Chris Young; Lousie Clare
Date Published: 2003
Page Count: 13
Type: Report (Study/Research)
Format: Article
Language: English
Country: United Kingdom
Annotation: This article focuses on reducing crime against small businesses in the United Kingdom.
Abstract: Crimes against businesses have often been afforded less priority than crimes committed against individuals and domestic properties. This article describes the development of the Business Crime Direct (BCD), an ambitious service designed to reduce crimes against small businesses throughout Merseyside in the United Kingdom. A figure illustrating the five stages of the BCD’s risk diagnosis cycle is presented, and the BCD’s process of diagnosing crime risk for small businesses is discussed. After engaging businesses through a call center, the BCD uses a predetermined script to diagnosis the vulnerability of a business to crime and then dispenses advice based on this risk assessment. The BCD also provides follow-up support to small businesses in order to make sure that crime prevention measures are implemented. Discussing the implementation process of the BCD program, the articles evaluates the effectiveness of this service, contending that although a full quantitative evaluation has not yet been conducted, the service has evolved so that limited resources are shared by many businesses supporting the development of group schemes. A more sustainable approach for the BCD in the future will be for businesses to work together, sharing resources and efforts, with the BCD there to support these efforts. Notes, references
Main Term(s): Crimes against businesses; Foreign crime prevention
Index Term(s): Crime prediction; Crime prevention measures; Crime prevention planning; Effectiveness of crime prevention programs; Retail business crimes; Retail business security
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