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NCJ Number: 202330 Find in a Library
Title: Opening the Manager's Door: State Probation Officer Stress and Perceptions of Participation in Workplace Decision Making
Journal: Crime & Delinquency  Volume:49  Issue:4  Dated:October 2003  Pages:519-541
Author(s): Risdon N. Slate; Terry L. Wells; W. Wesley Johnson
Date Published: October 2003
Page Count: 23
Type: Report (Study/Research)
Format: Article
Language: English
Country: United States of America
Annotation: This article examined the contributors to stress for probation officers.
Abstract: In comparison to studies on police and correctional officer stress, there is scant research on probation officer stress. Given the fact that probation officers have a great deal of unsupervised contact with offenders and growing caseloads, it is important to understand how stress affects their job performance. The authors conducted a self-report survey with 417 probation officers. The survey, which utilized a Likert-type format, focused on measuring the level of external, internal, job or task, personal, and physical stress experienced by the respondents and on identifying the contributors to that stress. Results of structural equation modeling revealed that officers’ perceptions of participation in the workplace, especially in terms of participation in decisionmaking, was a significant variable affecting job satisfaction and its influence on reported organizational and physical symptoms of stress. The results lend support for the development and use of participatory management schemas within probation work. References
Main Term(s): Corrections occupational stress; Probation or parole agencies
Index Term(s): Probation casework; Probation management; Probation officer attitudes; Probation or parole decisionmaking; Stress assessment
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