skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 203379 Find in a Library
Title: Moving Past What to How: The Next Step in Responding to Individuals with Mental Illness
Journal: FBI Law Enforcement Bulletin  Volume:72  Issue:11  Dated:November 2003  Pages:14-18
Author(s): Douglas Gentz Ph.D.; William S. Goree
Date Published: November 2003
Page Count: 5
Sponsoring Agency: NCJRS Photocopy Services
Rockville, MD 20849-6000
Sale Source: NCJRS Photocopy Services
Box 6000
Rockville, MD 20849-6000
United States of America
Document: HTML
Type: Curriculum
Format: Article
Language: English
Country: United States of America
Annotation: This article describes the Tulsa Police Department’s (TPD) police officer training for responding to persons with mental illness.
Abstract: Recognizing a growing need to effectively and efficiently respond to the needs of mentally ill citizens, the TPD developed an advanced mental health response officer school in which police personnel and mental health professionals work in a collaborative partnership. The TPD drew on its “operational triangle” model of instruction as the guiding principle for the design of the mental health response officer school. The base of the operational triangle is safety and it is stressed that safety is the first step in all interactions between citizens and police officers. After establishing safety, officers are instructed not to move directly to problem solving, which is the top of the operational triangle, but to first engage in interpersonal communication in order to build a relationship with the citizen. This interpersonal communication step incorporates the middle of the operational triangle. The article describes the 40-hour, 5-day curriculum that limits class size to 20 police officers and 5 mental health professionals. The training curriculum for each of the 5 days is discussed and includes an emphasis on active listening skills, advanced verbal concepts, nonverbal communication components, interpersonal communication skills, psychotropic medications, common mental health disorders, violence and threat assessment, and suicide intervention techniques. Two main factors are credited with the success of the advanced mental health response officer school: the inclusion of mental health professionals as students and instructors and the value placed on how to intervene with individuals with mental health problems. Contact information is provided for the TPD. Endnotes
Main Term(s): Mental health; Police training models
Index Term(s): Mental disorders; Mentally ill offenders; Oklahoma; Police training overview; Police training programs
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.