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NCJ Number: 219768 Find in a Library
Title: Underreporting Gap in Aggressive Incidents From Geriatric Patients Against Certified Nursing Assistants
Journal: Violence and Victims  Volume:22  Issue:3  Dated:2007  Pages:367-379
Author(s): Lori Anderson Snyder; Peter Y. Chen; Tammi Vacha-Haase
Date Published: 2007
Page Count: 13
Sponsoring Agency: Ctr's for Disease Control and Prevention (CDC)
Atlanta, GA 30333
Grant Number: R49/CCR811509
Type: Report (Study/Research)
Format: Article
Language: English
Country: United States of America
Annotation: This study examined aggressive incidents from patients against certified nursing assistants (CNAs) at six geriatric care facilities.
Abstract: Results indicated that a total of 4,833 aggressive incidents occurred during the 2-week study period, with individual CNAs experiencing approximately 26 aggressive incidents from patients during that period. Approximately 95 percent of these incidents were not reported to the facility. More than twice as many physical incidents occurred than verbal incidents. The most commonly reported incidents included kicking, hitting, grabbing, pulling hair, and name calling. The most commonly reported reasons for not reporting such incidents was, “patient did not mean to do it” and “such experiences are a part of my job.” However, the findings also found that the experience of aggression from patients impacted job satisfaction, organizational commitment, and turnover intentions. Administrators are encouraged to clearly articulate the circumstances under which staff should report aggression. Participants were 76 CNAs recruited from 6 geriatric facilities who completed a series of questionnaires following their shifts on 5 different occasions. Questionnaires measured aggressive incidents from patients, reasons for reporting or not reporting the incidents, job satisfaction, organizational commitment, and turnover intentions. Additional research on the relationship between aggression from patients and job-related outcomes in geriatric settings is needed. Tables, references
Main Term(s): Aggression; Medical and dental services
Index Term(s): Facilities; Older Adults (65+)
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