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NCJRS Abstract

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NCJ Number: 221413 Find in a Library
Title: Program Evaluations: Improving Operational Effectiveness and Organizational Efficiency (Part Two)
Journal: FBI Law Enforcement Bulletin  Volume:77  Issue:1  Dated:January 2008  Pages:13-18
Author(s): W. Dean Lee Ph.D.
Date Published: January 2008
Page Count: 6
Document: HTML
Type: Report (Study/Research)
Format: Article
Language: English
Country: United States of America
Annotation: This article, the second part of a three part article, focuses on Phases 3 and 4 in a seven-step evaluation management program for law enforcement.
Abstract: Conducting program evaluations and implementing subsequent corrective actions will improve a program’s operational effectiveness and an organization’s efficiency. Evaluations provide key decisionmakers with the facts and opportunities to enhance their program’s performance by streamlining plans, policies, and procedures; by successfully managing risks and realigning priorities; and by optimizing the use of critical resources. In Phase 3, the research design is written; this is the overall plan of evaluation on how the assessment will be performed to effectively collect, process, and present information. Changes in research design may be necessary as the evaluation evolves and new challenges are encountered. In general, the research design will include applicable research methods, measurement instruments, predefined perimeters, and scheduling milestones for completing each task. The plan of evaluation should take into consideration all appropriate information gathered during the previous two phases; evaluators should have a working knowledge of the unique features of the programs being evaluated, including applicable laws and regulations; the program’s goal; committed resources; operational plans, policies, and procedures; output products and services; and documented outcome effects, such as crime reports and after-action reviews. In Phase 4, relevant facts and details based on evaluation requirements are gathered. Collection activities traditionally cover searches of databases, after-action reports, archival records, publications, press releases, and the Internet. When all relevant facts and figures have been collected, evaluators should consolidate the information by cataloging data into applicable distinct clusters for ease of analysis. The final three stages of evaluation management process will be covered in a future article. Tables, notes
Main Term(s): Organization studies; Organizational theories; Police organizational structure; Program evaluation; Testing and measurement
Index Term(s): Law enforcement; Law enforcement costs; Law enforcement overview texts; Management; Management and administrative education; Model programs; Operations (law enforcement); Program financing; Program monitoring; Program planning; Public administration
Note: See NCJ-220677 for Part 1
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