skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 221767 Find in a Library
Title: Implementation of Case Management for Batterer Program Participants
Journal: Violence Against Women  Volume:14  Issue:2  Dated:February 2008  Pages:208-225
Author(s): Edward W. Gondolf
Date Published: February 2008
Page Count: 18
Type: Program/Project Evaluation
Format: Article
Language: English
Country: United States of America
Annotation: This paper reports on the methodology and findings of a process evaluation of case management programming for African-American men convicted of domestic violence.
Abstract: The evaluation exposed the problems and limitations of this case-management demonstration project and the difficulties of implementing case management in general. The case-management project was not implemented as designed, primarily because of time constraints at intake and staff shortcomings during the project. In actuality, the case management could more accurately be characterized as "systematic referral." The assessment clients received was less thorough than intended; the followup calls were fewer and less frequent than planned; and portions of the computerized recordkeeping were not completed. The streamlined referral process, however, did improve over time after two experienced staff replaced the initial project staff member. Some of the clients were openly resistant or unmotivated to contact referral sources; however, basic needs and referrals were identified as planned for approximately 200 men. The referrals were primarily for the purpose of addressing employment issues. More referrals might have been made to substance abuse and mental health services, since these related to the needs of many of the batterers. Case management followup calls were needed, given the high percentage of men who did not initially contact a referral agency. Followup interviews with the men indicated that most did not receive any referral. Many expressed a need for more practical help with finances and employment. This case-management demonstration project was implemented at the Domestic Abuse Counseling Center in Pittsburgh. The evaluation assessed the extent of the case management implementation in terms of the operation of the components, compliance with procedures, and delivery of services. 2 tables and 24 references
Main Term(s): Victims of violent crime
Index Term(s): Black/African Americans; Case management; Domestic assault; Female victims; Pennsylvania; Program implementation; Referral services; Spouse abuse treatment programs
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.