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NCJRS Abstract

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NCJ Number: 221997 Find in a Library
Title: Program Evaluations: Improving Operational Effectiveness and Organizational Efficiency (Part Three)
Journal: FBI Law Enforcement Bulletin  Volume:77  Issue:2  Dated:February 2008  Pages:11-17
Author(s): W. Dean Lee Ph.D.
Date Published: February 2008
Page Count: 7
Document: HTML
Type: Instructional Material
Format: Article
Language: English
Country: United States of America
Annotation: This third and final part of a series of articles on program evaluations discusses the last three steps of a seven-step evaluation management process.
Abstract: The first four steps in evaluation management, which were discussed in the previous two articles, involve determination of requirements, determination of objectives, determination of research design, and collection and processing of information. The current article begins by discussing the fifth step, "analyze and synthesize." Analysis involves the separation and detailed examination of all related information within each category in order to identify supportive findings, conclusions, and recommendations. Specific analytical techniques will vary according to the program being evaluated. Synthesis involves the merging of analyzed information into significant findings, conclusions, and recommendations. Features of analysis and synthesis are discussed in detail. The sixth step in managing the evaluation process is "publish and disseminate." All findings, conclusions, and recommendations should be assembled into an evaluation report that should be relevant to decisionmaking. Publication involves multilevel quality control reviews, staffing of the coordinating draft for stakeholders' input, and final release of the completed evaluation report for review and action. Most evaluation reports should contain an executive summary; assumptions and limitations; program purpose and design; strategic planning; program management; program results; recommendations; stakeholders' comments; lessons learned; and a glossary of abbreviations, acronyms, and special terms. The seventh and final step in the management of the evaluation process is "assess and document resolutions." This consists of the evaluators' and appropriate supervisors' appraisal of program manager's corrective action plans in order to ensure that each action satisfies the prescribed recommendations. Sufficient time should be given for the development, evaluation, and implementation of each appropriate corrective action plan. Supervisors of the evaluation should retain authoritative control for the closure of each recommendation. 2 figures and 2 notes
Main Term(s): Police performance evaluation
Index Term(s): Criminal justice evaluation; Criminal justice program evaluation; Evaluation utilization; Evaluative research; Program evaluation
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