skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 222646 Find in a Library
Title: Satisfied in the Jail?: Exploring the Predictors of Job Satisfaction Among Jail Officers
Journal: Criminal Justice Review  Volume:33  Issue:1  Dated:March 2008  Pages:48-63
Author(s): Tammy L. Castle
Date Published: March 2008
Page Count: 16
Type: Report (Study/Research)
Format: Article
Language: English
Country: United States of America
Annotation: This study investigated the predictors of job satisfaction among jail correctional officers.
Abstract: Results found that the individual- and organizational-level factors impacted job satisfaction; however, the findings should be considered with caution as they are representative of a relatively small sample from one State. Level of education was the only significant individual-level factor; having more education, specifically a college degree, decreased job satisfaction. The relationship between education and job satisfaction involves two components: opportunities and utilization of skills. Three of the organizational-level factors were significant. First, the variables job stress and general stress were the most significant predictors of job satisfaction. Job satisfaction predicts stress and stress predicts job satisfaction. Future research should attempt to examine the relationship between stress, satisfaction, and burnout using longitudinal data, and what factors mediate the relationship between these variables. The finding that supervisory support was a significant predictor of job satisfaction is important because supervisory support was found to be a stronger predictor of job satisfaction than level of education. The significance of this finding highlights the impact of the supervisors on the jail officer’s emotional health. Having the support of one's supervisors also may reduce job turnover. Jail supervisors should be aware of the impact they can have on the employee’s level of job satisfaction so that they can implement changes in the jail, such as reaching out to the officers to see how things are going, listening to the officers, letting them voice complaints and concerns, and interacting in a way that does not humiliate the officer. Data were collected from 2,188 jail officers in one northeastern State. Tables, appendix, references
Main Term(s): Corrections employment/expenditure data; Corrections research
Index Term(s): Corrections effectiveness; Job analysis; Prediction
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.