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NCJ Number: 229385 Find in a Library
Title: Problems at Work: Exploring the Correlates of Role Stress Among Correctional Staff
Journal: Prison Journal  Volume:89  Issue:4  Dated:December 2009  Pages:460-481
Author(s): Eric G. Lambert; Nancy L. Hogan; Kasey A. Tucker
Date Published: December 2009
Page Count: 22
Sponsoring Agency: National Institute of Justice (NIJ)
Washington, DC 20531
Grant Number: 1999-CE-VX-0006
Type: Report (Study/Research)
Format: Article
Language: English
Country: United States of America
Annotation: This study examined the potential reasons of role stress for correctional staff.
Abstract: Results show that input into decisionmaking, supervision, formalization, integration, and instrumental communication all had statistically significant negative effects on role stress. Job performance feedback had a non-significant effect. Allowing staff input into decisionmaking helps reduce role stress for correctional employees. The measure of supervision also had an inverse relationship with role stress; employees who perceive their supervisors are being accessible, fair, and encouraging are less likely to report role stress. Formalization appears to be important in helping reduce role stress for correctional staff because it provides guidance to people on what needs to be done and how it is to be done. Integration was not only found to have a negative relationship with role stress, but it had the largest effect of all the studies included in the analysis; creating integration among different work groups leads to decreased role stress reported by employees. Instrumental communication was found to also have an inverse impact on role stress in this study; instrumental communication in all likelihood leads to a better understanding by the employee of what is to be done and how it is to be done. Job performance feedback has been observed to have a positive relationship with organizational commitment. Finally, of the seven personal characteristics, only position and tenure had statistically significant associations with role stress. Data were collected from 272 employees from a midwestern high security State-run prison. Tables, note, and references
Main Term(s): Correctional officer stress; Stress management
Index Term(s): Correctional staff development; Corrections decisionmaking; Corrections effectiveness; NIJ grant-related documents; Supervision
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