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NCJ Number: 229586 Add to Shopping cart Find in a Library
Title: Social Networking for Better Policing: Facebook, Twitter, Blogs and Google Voice
Journal: Law and Order  Volume:57  Issue:11  Dated:November 2009  Pages:32-36
Author(s): Tim Dees
Date Published: November 2009
Page Count: 5
Type: Issue Overview
Format: Article
Language: English
Country: United States of America
Annotation: This article discusses how social networks have become the new communication tools for law enforcement.
Abstract: Social networks such as Facebook, twitter, blogs, and Google Voice are the newcomers to online communities. These networks allow American police officers today to be more connected and have access to more information than any other time in history. Twitter ( uses Short Messaging System (SMS) or "texting" technology to keep people in touch with one another. For less immediate needs, another free system is Facebook (, which is useful for reminding your service population that officers do more than write tickets. If someone with the law enforcement agency is a decent writer and enjoys doing writing then creating and maintaining a blog is a great way to elevate the agency's community profile and control the message at the same time. A hybrid between voicemail and e-mail is Voice over Internet Protocol (VoIP) which runs telephone communications over the Internet, bypassing conventional telephone service. Also, Google Voice (GV) has a transaction feature that converts the spoken voicemail message to text. The core of community policing is getting citizens involved and partnering with them to solve problems. Communication is the first step. These mostly free tools help law enforcement communicate more fully and with less effort.
Main Term(s): Police community relations
Index Term(s): Communication techniques; Community policing; Information dissemination; Police effectiveness; Police-citizen interactions; Policing innovation
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