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NCJ Number: 32914 Add to Shopping cart Find in a Library
Title: DEVELOPING INTERPERSONAL COMMUNICATION ABILITIES AND COMMUNICATION SYSTEMS IN SITUATIONS OF CONFLICT
Corporate Author: University of Georgia
United States of America
Project Director: R C HUSEMAN
Date Published: 1972
Page Count: 200
Sponsoring Agency: National Institute of Justice/
Rockville, MD 20849
University of Georgia
Athens, GA 30601
US Dept of Justice
Washington, DC 20531
Grant Number: DF-71-870
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America
Type: Training (Handbook/Manual)
Language: English
Country: United States of America
Annotation: FINAL REPORT ON A PROJECT TO IDENTIFY POLICE-COMMUNITY COMMUNICATIONS NEEDS FOR THE SOUTHEAST; TO DEVELOP COMMUNICATIONS TRAINING MATERIALS; AND TO CONDUCT TWO WORKSHOPS AND COMPILE A TRAINING HANDBOOK.
Abstract: RESEARCH TEAMS VISITED NINE SOUTHEASTERN CITIES, WHERE THEY ADMINISTERED A COMMUNICATION SURVEY INSTRUMENT (REPRODUCED IN AN APPENDIX) TO OVER 400 POLICE OFFICERS. ANALYSIS OF THIS DATA INDICATED THAT POLICE OFFICERS FOUND COMMUNICATION WITH MINORITY GROUPS AND IN CONFLICT SITUATIONS VERY DIFFICULT. THESE RESULTS WERE NOT FOUND TO BE RELATED TO SUCH FACTORS AS THE RESPONDENTS RACE, AGE, OR EDUCATIONAL LEVEL. OVER FORTY PERCENT FELT THAT THE PUBLIC DID NOT SUPPORT THEM - QUITE POSSIBLY DUE TO COMMUNICATION PROBLEMS. ON THE BASIS OF THIS INFORMATION A SERIES OF LECTURES, SMALL GROUP CONFLICT EXERCISES, AND FILMS WERE DEVELOPED. A COMPLETE LIST OF THESE TRAINING MATERIALS IS INCLUDED IN AN APPENDIX. THESE TRAINING MATERIALS WERE ARRANGED IN A THREE AND ONE HALF DAY WORKSHOP FORMAT. OFFICERS WHO ATTENDED INDICATED THAT THEY FELT THE WORKSHOP WAS EXTREMELY RELEVANT AND VALUABLE IN TEACHING BASIC INTERPERSONAL COMMUNICATIONS SKILLS. THE TRAINING HANDBOOK WHICH RESULTED FROM THIS PROJECT IS REPRODUCED IN ITS ENTIRETY HEREIN.
Index Term(s): Conflict resolution; Data analysis; Effective communications training; Interpersonal relations; Minorities; Police community relations; Police human relations training; Southeastern States; Surveys
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=32914

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