skip navigation

PUBLICATIONS

Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.

 

NCJ Number: 33259 Find in a Library
Title: GENO
Author(s): ANON
Date Published: Unknown
Sponsoring Agency: Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
Robert J Brady Co
Washington, DC 20002
Sale Source: Robert J Brady Co
130 Que Street, NE
Washington, DC 20002
United States of America

Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
United States of America
Language: English
Country: United States of America
Annotation: HOW TO HANDLE CALLERS WHO USE ABUSIVE AND OFFENSIVE LANGUAGE. RECOGNIZING THAT HIS OFFENSIVE LANGUAGE AND HOSTILE BEHAVIOR ARE RELATED TO THE CRISIS HE FACES, THE INTERVIEWER PATIENTLY ATTEMPTS TO HELP THE CALLER.
Abstract: THE INTERVIEW TECHNIQUE BY WHICH THIS AIM IS ACCOMPLISHED IS DESCRIBED IN THE AUDIOTAPE.
Index Term(s): Audiovisual aids; Crisis intervention; Hotlines
Note: *This document is currently unavailable from NCJRS. 17 MINUTES PUBLIC EDUCATION
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=33259

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.