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NCJ Number: 34530 Find in a Library
Title: RESPONSE TIME ANALYSIS STUDY - PRELIMINARY FINDINGS ON ROBBERY IN KANSAS CITY
Journal: POLICE CHIEF  Volume:43  Issue:5  Dated:(MAY 1976)  Pages:74-77
Author(s): D K BERTRAM; A VARGO
Corporate Author: International Assoc of Chiefs of Police
United States of America
Date Published: 1976
Page Count: 4
Sponsoring Agency: International Assoc of Chiefs of Police
Alexandria, VA 22314
Format: Article
Language: English
Country: United States of America
Annotation: THIS ARTICLE INCLUDES THE FIRST SET OF DATA RESULTING FROM A RESPONSE TIME ANALYSIS STUDY CONDUCTED UNDER CONTRACT FOR THE KANSAS CITY, MISSOURI, POLICE DEPARTMENT.
Abstract: PREVIOUS RESPONSE TIME RESEARCH IS DESCRIBED. OBJECTIVES OF THIS STUDY FOCUS ON IDENTIFICATION AND ANALYSIS OF OPERATIONAL PROBLEMS RELATED TO POLICE RESPONSE TIME AND THEIR EFFECTS ON OTHER ASPECTS OF THE POLICE SERVICES. THE THREE COMPONENTS OF RESPONSE TIME BEING EXAMINED WERE OCCURRENCE AND DETECTION, REPORTING AND DISPATCHING, AND RESPONSE ARRIVAL AND CITIZEN CONTACT. FOLLOW-UP INTERVIEW, TAPE CONTENT ANALYSIS, AND FIELD OBSERVATIONAL INSTRUMENTS SUPPLY COMPREHENSIVE DATA ON FACTORS INVOLVED WITH EACH TIME ELEMENT ALONG THE RESPONSE TIME CONTINUUM. ADDITIONAL DATA WERE OBTAINED FROM VICTIM INJURY FOLLOW-UPS, ARREST FOLLOW-UPS, AND BY PLACING SIMULATED EMERGENCY CALLS TO THE DISPATCHER. PRELIMINARY ANALYSIS OF DATA ON 69 ROBBERY CALLS INDICATED THAT THE MAJORITY WERE MADE THROUGH THE CRIME ALERT NUMBER, WITH THE BELL COMPANY OPERATOR HANDLING MOST OF THE OTHERS. AT LEAST 69 PERCENT OF THE RESPONDENTS WERE SATISFIED WITH THE DISPATCHER, OFFICER RESPONSE TIME, AND OFFICER ACTIVITY ON THE SCENE. DATA ACCUMULATION WAS TO CONTINUE FOR SIX MORE MONTHS BEFORE A DETAILED ANALYSIS WOULD BE PERFORMED. (AUTHOR ABSTRACT MODIFIED)
Index Term(s): Data analysis; Data collections; Dispatching; Missouri; Police effectiveness; Police response time; Public Attitudes/Opinion; Robbery
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=34530

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