| NCJ Number: |
39532   |
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| Title: |
NINE-ONE-ONE AND CENTRAL DISPATCH PROGRAM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS - ENGINEERING DESIGN, V 1 - REGIONAL 911 PLAN |
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| Author(s): |
G E BARKER; F K TOMLIN; T J YUNG; K D FELPERIN; C A ISBERG; S C IVY |
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| Corporate Author: |
Stanford Research Institute
United States of America |
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| Date Published: |
1975 |
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| Page Count: |
204 |
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| Sponsoring Agency: |
National Institute of Justice/
Rockville, MD 20849
Stanford Research Institute
Menlo Park, CA 94025 |
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| Publication Number: |
SRI PROJECT 3858 |
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| Sale Source: |
National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America |
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| Language: |
English |
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| Country: |
United States of America |
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| Annotation: |
THIS REPORT DESCRIBES THE ENGINEERING DESIGN, MANAGEMENT, IMPLEMENTATION GUIDES, AND COSTS OF A REGIONAL 911 SYSTEM TO SERVE THE FOUR OREGON COUNTIES: CLACKAMAS, COLUMBIA, MULTNOMAH, AND WASHINGTON. |
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| Abstract: |
THE 911 SYSTEM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS (CRAG) HAS BEEN DEVELOPED AS A TWO STAGE SYSTEM - THE 911 TELEPHONE ANSWERING CENTER AND THE RADIO DISPATCHING OF THE FIELD UNITS ARE SEPARATE OPERATIONS. THIS REPORT DESCRIBES THE TELEPHONE ANSWERING FUNCTION, WHILE A SEPARATE REPORT (NCJ-39533) DESCRIBES THE RADIO DISPATCH FUNCTION. AS A RESULT OF THE PHASE I OF THIS STUDY, CRAG ELECTED TO OBTAIN DETAILED ENGINEERING DESIGN OF A REGIONAL 911 ANSWERIG CENTER AND FOUR COUNTY-WIDE CENTRAL DISPATCH CENTERS. THIS REPORT DETAILS THE DESIGN OF THE REGIONAL ANSWERING CENTER (RAC) TO SERVE THE CRAG AREA THROUGH THE YEAR 2000. INCLUDED IN THIS REPORT ARE A SUMMARY OF THE PUBLIC SAFETY AGENCIES AND TELEPHONE COMPANY OFFICES WHICH MUST BE INCORPORATED INTO THE ANSWERING SYSTEM. THE DESIGN PHILOSOPHY OF RAC; THE DESIGN OF THE RAC TELEPHONE SYSTEM; ANSWERING POSITION CONSOLE REQUIREMENTS; THE RAC INFORMATION SYSTEM DESIGN; RAC FACILITY REQUIREMENTS AND COSTS; AND GUIDELINES ON IMPLEMENTATION, MANAGEMENT, AND FINANCING OF RAC....DMC |
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| Index Term(s): |
Communications centers; Dispatching; Emergency communications; Emergency telephone number; Fire departments; Nine-one-one (911) emergency telephone number; Oregon |
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To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=39532 |
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