skip navigation

PUBLICATIONS

Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.

 

NCJ Number: 50413 Find in a Library
Title: VICTIMS' EVALUATIONS OF POLICE PERFORMANCE
Journal: JOURNAL OF CRIMINAL JUSTICE  Volume:6  Issue:2  Dated:(SUMMER 1978)  Pages:133-149
Author(s): T H POISTER; J C MCDAVID
Corporate Author: Pergamon Press, Inc
United States of America

Acad of Criminal Justice Sciences
United States of America
Date Published: 1978
Page Count: 17
Sponsoring Agency: Acad of Criminal Justice Sciences
Highland Heights, KY 41099-5998
Pergamon Press, Inc
Elmsford, NY 10523
Format: Article
Language: English
Country: United States of America
Annotation: VICTIMS' PERCEPTIONS AND EVALUATIONS OF POLICE BEHAVIOR IN VICTIMIZATION SITUATIONS ARE EXAMINED IN AN ANALYSIS OF DATA GATHERED IN A 1975 SURVEY OF HARRISBURG, PA., HOUSEHOLDS.
Abstract: THE ANALYSIS IS BASED ON 111 INCIDENTS INVOLVING INTERACTIONS BETWEEN POLICE AND VICTIMS. SURVEY QUESTIONS COVERED VICTIMS' PERCEPTIONS OF RESPONSE TIME AND INVESTIGATIONS, CIRCUMSTANCES SURROUNDING THE INCIDENT (E.G., WHETHER A SUSPECT WAS ARRESTED AND/OR CONVICTED), AND VICTIM SATISFACTION WITH POLICE PERFORMANCE. THE SURVEY FOUND THAT 46 PERCENT OF THE VICTIMS WERE SATISFIED WITH OVERALL POLICE PERFORMANCE, 44 PERCENT WERE DISSATISFIED, AND 10 PERCENT WERE UNCERTAIN. SATISFACTION WAS HIGHEST AMONG VICTIMS OF CRIMES AGAINST PERSONS AND WHEN POLICE RESPONSE TIME WAS RELATIVELY SHORT. THE ONLY SOCIOECONOMIC VARIABLE SIGNIFICANTLY ASSOCIATED WITH OVERALL SATISFACTION WAS INCOME: VICTIMS WITH HIGHER INCOMES WERE LESS SATISFIED. OVERALL SATISFACTION WAS SIGNIFICANTLY RELATED TO SATISFACTION WITH RESPONSE TIME, WITH INITIAL INVESTIGATION, AND WITH FOLLOWUP INVESTIGATION. SATISFACTION WITH POLICE PERFORMANCE TENDED TO DECREASE AT LATER STAGES OF THE INVESTIGATIVE PROCESS. FOR CASES INVOLVING A FOLLOWUP INVESTIGATION, OVERALL SATISFACTION WAS LINKED MORE TO SATISFACTION WITH RESPONSE TIME OR WITH INITIAL INVESTIGATION. SUPPORTING DATA AND LISTS OF REFERENCES AND SUGGESTED READINGS ARE INCLUDED. (LKM)
Index Term(s): Criminal investigation; Pennsylvania; Police effectiveness; Police response time; Police-victim interaction; Victim program evaluation; Victim reactions to the Criminal Justice System
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=50413

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.