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NCJ Number: 64965 Add to Shopping cart Find in a Library
Title: IOWA - DEPARTMENT OF JUSTICE - CONSUMER PROTECTION DIVISION - ANNUAL STATISTICS AND REPORT, 1979
Author(s): ANON
Corporate Author: Iowa Dept of Justice
Consumer Protection Division
United States of America
Date Published: 1980
Page Count: 79
Sponsoring Agency: Iowa Dept of Justice
Des Moines, IA 50319
National Institute of Justice/
Rockville, MD 20849
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

Iowa Dept of Justice
Consumer Protection Division
Hoover Building, Second Floor
1300 East Walnut
Des Moines, IA 50319
United States of America
Document: PDF
Type: Report (Annual/Periodic)
Language: English
Country: United States of America
Annotation: THE 1979 STATISTICAL REPORT OF THE IOWA DEPARTMENT OF JUSTICE, CONSUMER PROTECTION DIVISION, IS PRESENTED.
Abstract: THE CONSUMER DIVISION RECEIVED 9,303 NEW WRITTEN CONSUMER COMPLAINTS, AN INCREASE FROM THE PREVIOUS RECORD OF 8,728 IN 1978. ACTION WAS COMPLETED ON 10,967 COMPLAINTS, ALSO AN INCREASE FROM THE 1978 RECORD OF 8,521. FOR THE FIRST TIME IN 10 YEARS, THE DIVISION WAS ABLE TO SIGNIFICANTLY REDUCE THE NUMBER OF COMPLAINTS PENDING AT THE END OF THE YEAR. BEGINNING WITH 5,575 COMPLAINTS AT THE START OF 1979, THE DIVISION REDUCED THE COMPLAINT BACKLOG TO 3,911 AT THE END OF THE YEAR. A TOTAL OF 14,878 COMPLAINTS WERE HANDLED FOR THE ENTIRE YEAR. THIS WAS ALSO A MAJOR YEAR FOR DIVISION LITIGATION, WITH 22 NEW LAWSUITS FILED AND 37 LAWSUITS CLOSED. ENDING THE YEAR WITH 36 LAWSUITS PENDING IN COURT, THE DIVISION ENGAGED IN A TOTAL OF 73 CONSUMER PROTECTION LAWSUITS FOR THE ENTIRE YEAR. MANY OF THE 10,967 COMPLAINTS WHICH THE DIVISION COMPLETED IN 1979 INVOLVED FINANCIAL SAVINGS TO THE COMPLAINANTS. THE TOTAL AMOUNT OF MONIES RECOVERED OR SAVED FOR IOWANS WAS $1,278,781.04. THE OFFICE WAS ABLE TO ASSIST 64.5 PERCENT OF COMPLAINANTS IN CASES COMPLETED DURING THE YEAR. DETAILED INFORMATION IS PRESENTED ON CONSUMER RIGHTS, MAJOR COMPLAINT CATEGORIES, AUTOMOBILE COMPLAINTS, BUSINESS OPPORTUNITY SCHEMES, THE CONSUMER CREDIT CODE, ENERGY-SAVING DEVICES, INSULATION PROBLEMS, LITIGATION, LAND SALES, TRADE AND CORRESPONDENCE SCHOOLS, AND A VOLUNTEER PROJECT TO INCREASE THE DIVISION'S EFFICIENCY. TABLES AND STATISTICAL DATA ARE INCLUDED. (PRG)
Index Term(s): Consumer advocates; Consumer fraud; Consumer protection; Iowa; Securities/Investment Fraud
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http://www.ncjrs.gov/App/publications/abstract.aspx?ID=64965

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