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NCJ Number: 66145 Add to Shopping cart Find in a Library
Title: COMMUNICATION STRUCTURE OF THREE POLICE ORGANIZATIONS IN RELATION TO PERCEPTIONS OF THE DEPARTMENT AS HELD BY ITS MEMBERS - AN ANALYSIS
Author(s): C M DUNNING
Date Published: 1976
Page Count: 201
Sponsoring Agency: US Dept of Justice
Washington, DC 20531
Grant Number: 75-NI-99-0044; 14-NI-99-1002
Type: Thesis/Dissertation
Format: Document
Language: English
Country: United States of America
Annotation: A COMPARATIVE ANALYSIS OF INTERNAL COMMUNICATIONS IN THREE POLICE DEPARTMENTS WAS UNDERTAKEN TO DETERMINE THE IMPACT OF PERCEPTIONS ABOUT THE DEPARTMENT ON THE DIRECTION AND FREQUENCY OF COMMUNICATION.
Abstract: THE DEPARTMENTS STUDIED HAD 25 TO 50 MEMBERS AND WERE LOCATED IN THE MIDWEST. A QUESTIONNAIRE AND COMMUNICATIONS CHECKLIST WERE USED TO IDENTIFY RELATIONSHIPS BETWEEN COMMUNICATION FLOW AND DEPARTMENTAL CHARACTERISTICS AS PERCEIVED BY OFFICERS. LACK OF PROPINQUITY (OPPORTUNITY FOR CONTACT) AND LACK OF PERCEIVED ABILITY TO PARTICIPATE IN DECISION AND CONTROL PROCESSES IMPEDED INTEGRATION OF COMMUNICATION, LIMITING COMMUNICATION FLOW TO FORMAL HIERARCHICAL LINES. UNCERTAINTY ABOUT ORGANIZATIONAL GOALS AND EXPECTATIONS ALSO DECREASED COMMUNICATION CONTACTS. PERCEIVED PARTICIPATION IN DECISIONMAKING AND CONTROL RESULTED IN GREATER HORIZONTAL AND UPWARD COMMUNICATION CONTACT, WHILE JOB SATISFACTION WAS CORRELATED POSITIVELY WITH HORIZONTAL AND DOWNWARD COMMUNICATION AND NEGATIVELY WITH UPWARD COMMUNICATION. PARTICIPATION IN DECISIONMAKING PRODUCED GREATER JOB SATISFACTION AND PERCEIVED INNOVATIVENESS, YET ALSO PRODUCED GREATER UNCERTAINTY ABOUT ORGANIZATIONAL GOALS AND EXPECTATIONS. EXPLANATIONS FOR THESE AND OTHER FINDINGS ARE EXPLORED, AND DIRECTIONS FOR FURTHER RESEARCH ARE SUGGESTED. DETAILS OF STUDY METHODS AND FINDINGS, COPIES OF SURVEY INSTRUMENTS, SUPPORTING DATA, AND OVER 100 REFERENCES ARE PROVIDED.
Index Term(s): Communications; Organization studies; Participatory management; Police attitudes; Police organizational structure; Work attitudes
Note: MICHIGAN STATE UNIVERSITY - DOCTORAL DISSERTATION
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http://www.ncjrs.gov/App/publications/abstract.aspx?ID=66145

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