skip navigation

PUBLICATIONS

Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.

 

NCJ Number: 66386 Find in a Library
Title: STUDY OF THE CONTRACT SECURITY GUARD SERVICE INDUSTRY
Author(s): R MENZIES
Corporate Author: Menzies and Co
United States of America
Date Published: 1979
Page Count: 63
Sponsoring Agency: California Plant Protection, Inc
Van Nuys, CA 91406
Menzies and Co
Los Angeles, CA 90036
Sale Source: California Plant Protection, Inc
6727 Odessa Avenue
Van Nuys, CA 91406
United States of America
Type: Statistics
Language: English
Country: United States of America
Annotation: THE OVERALL OBJECTIVE OF THIS STUDY WAS TO DETERMINE ATTITUDES OF CLIENTS TOWARD THE UNIFORMED CONTRACT SECURITY GUARD INDUSTRY.
Abstract: RESPONDENTS WERE SPECIFICALLY QUESTIONED ABOUT TYPES OF SECURITY PROGRAMS NOW BEING USED; USE OF CONTRACT GUARD SERVICES; FACTORS IMPORTANT IN THEIR SELECTION; COMPANY PERSONNEL IN CONTACT WITH GUARD SERVICES; AND ATTITUDES ABOUT COSTS OF SECURITY PROGRAMS, THE INDUSTRY, AND THEIR CURRENT SERVICE. DURING MAY 1979, A TOTAL OF 2,300 QUESTIONNAIRES WERE MAILED AND OVER 500 WERE RETURNED, YIELDING A TOTAL USABLE SAMPLE OF 452, OR A 20-PERCENT REPRESENTATION. STUDY FINDINGS ARE LIMITED BECAUSE THE RESPONDENTS DID NOT REPRESENT A TRUE SAMPLE OF ALL GUARD SERVICES OR A TRUE CROSS SECTION OF ALL COMPANIES USING SUCH SERVICES. STUDY FINDINGS SHOW THAT A COMBINATION OF GUARDS AND ELECTRONIC SECURITY PROGRAMS ARE THE DOMINANT TYPES OF SECURITY EFFORTS BEING USED BY THOSE RESPONDING TO THE SURVEY AND THAT THE MAJORITY OF GUARD STAFFING IS WITH PERSONNEL SUPPLIED BY CONTRACT SECURITY SERVICES. THE AVERAGE CLIENT HAS ABOUT 18 GUARDS WORKING APPROXIMATELY 200 HOURS PER WEEK AT 6 POSTS IN INDUSTRIAL PLANTS. THE AVERAGE LENGTH OF A CONTRACT BY A GUARD SERVICE TO ITS CLIENTS LASTS ABOUT 3 YEARS. THE AVERAGE ANNUAL SECURITY BUDGET STATED BY RESPONDENTS WAS $175,000, WITH ALMOST ALL ANTICIPATING INCREASED 1980 BUDGETS. HOWEVER, THE MAJOR PROBLEM IN THE CONTRACT SECURITY GUARD INDUSTRY SEEMS TO BE THE LOW ESTEEM IN WHICH IT IS HELD BY THOSE WHO CONTRACT FOR ITS SERVICES. AT BEST, IT IS CONSIDERED AN AVERAGE PROFESSION. AREAS OF NEGATIVE RESPONSE INCLUDED SCREENING OF NEW GUARDS, THE EDUCATION AND MOTIVATION OF THE GUARDS THEMSELVES, GUARD TRAINING, AND THE OVERALL LEVEL OF SERVICE TO CLIENTS BY THE GUARD SERVICES. EXTENSIVE TABLES ARE PROVIDED, AND THE SURVEY INSTRUMENT IS APPENDED. (PRG)
Index Term(s): Business security; Facility security; Industrial security; Private police; Surveys
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=66386

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.