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NCJRS Abstract

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NCJ Number: 66538 Find in a Library
Title: CONSUMER BE WARNED - FRAUDS AND DECEPTIONS
Author(s): C COLBY
Corporate Author: Jacoby/Storm Productions, Inc
United States of America
Date Published: 1973
Sponsoring Agency: Current Affairs Films
Ridgefield, CT 06877
Jacoby/Storm Productions, Inc
Westport, CT
Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
Sale Source: Current Affairs Films
P.O. Box 426
346 Ethan Allen Highway (Rt 7)
Ridgefield, CT 06877
United States of America

Not Available Through National Institute of Justice/NCJRS Document Loan Program
Rockville, MD 20849
United States of America
Language: English
Country: United States of America
Annotation: INFORMATION FOR CONSUMERS REGARDING FRADULENT TRADE PRACTICES IS GIVEN IN THIS AUDIOVISUAL PRESENTATION. A DISCUSSION GUIDE IS ALSO INCLUDED.
Abstract: AN EDUCATED CONSUMER IS A CONSUMER WHO IS AWARE OF AVAILABLE ALTERNATIVES BEFORE MAKING A PURCHASE. MARKETPLACE DECEPTIONS ARE DISCUSSED TO POINT OUT TO CONSUMERS THE DISHONEST PRACTICES THEY MAY FACE. THESE INCLUDE HARDCORE FRAUD SCHEMES INVOLVING MAIL ORDER COURSES AND LAND SALES, AS WELL AS HOME IMPROVEMENT FRAUDS. RETAIL STORES SOMETIMES USE BAIT AND SWITCH TACTICS AND DECEPTIVE PRICING. CONSUMERS ARE WARNED TO HAVE APPLIANCES REPAIRED ONLY AT AUTHORIZED REPAIR SERVICES AND TO READ ALL APPLIANCE WARRANTIES. CONSUMERS WHO HAVE BEEN VICTIMIZED SHOULD CONTACT THEIR LOCAL OR STATE CONSUMER PROTECTION AGENCY IF THEY DO NOT OBTAIN SATISFACTION FROM THE MERCHANT OR MANUFACTURER. ANOTHER ALTERNATIVE IS TO GO TO SMALL CLAIMS COURT. INTERVIEWS WITH SEVERAL OFFICIALS INVOLVED IN CONSUMER AFFAIRS POINT OUT THAT CONSUMERS' LACK OF EDUCATION CAUSES MOST PROBLEMS, SINCE PEOPLE WHO ARE ARMED WITH KNOWLEDGE AND THE ABILITY TO ASK THE RIGHT QUESTIONS CANNOT BE EASILY TRICKED OR FOOLED. RECOMMENDATIONS TO CONSUMERS INCLUDE THE ADMONITION THAT IT IS BETTER TO INVESTIGATE BEFORE INVESTING. THE INTERVIEWS DISCUSS AUTO THEFTS AND COMMUNITY RESOURCES TO CONTACT FOR PEOPLE WHO DO NOT SPEAK OR CANNOT UNDERSTAND ENGLISH. NO CONTRACTS OR MAJOR PURCHASES SHOULD BE MADE BY SUCH PEOPLE BEFORE THEY UNDERSTAND WHAT THEY ARE SIGNING OR BUYING. THE DISCUSSION GUIDE INCLUDES FOUR REFERENCES.
Index Term(s): Consumer fraud; Consumer protection; Credit fraud; Deceptive advertising; Public education; Trade practices
Note: *This document is currently unavailable from NCJRS. THE KIT CONTAINS A COLOR FILMSTRIP, 2 AUDIOCASSETTES, AND A 40 PAGE DISCUSSION GUIDE.
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=66538

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