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NCJ Number: 68734 Find in a Library
Title: QUALITY ASSURANCE - A BRIEF OVERVIEW FOR THE CORRECTIONAL HEALTH CARE ADMINISTRATOR
Author(s): L WYSZEWIANSKI
Corporate Author: Michigan Dept of Corrections
Office of Health Care
Correctional Health Care Program
United States of America
Date Published: Unknown
Page Count: 18
Sponsoring Agency: Michigan Dept of Corrections
Lansing, MI 48913
National Institute of Justice/
Rockville, MD 20849
US Dept of Justice
Washington, DC 20531
Grant Number: 77-ED-99-0026
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America
Document: PDF
Type: Program/Project Evaluation
Language: English
Country: United States of America
Annotation: THIS MANUAL AIMS TO PROVIDE THE CORRECTIONAL HEALTH CARE ADMINISTRATOR WITH A BRIEF INTRODUCTION TO QUALITY ASSURANCE METHODS.
Abstract: IN ASSESSING THE QUALITY OF HEALTH SERVICES PROVIDED TO THE CORRECTIONAL POPULATION, OUTCOME MEASURES (EFFECT OF HEALTH SERVICE ON THE PATIENT'S CONDITION), PROCESS MEASURES (HOW CARE IS PROVIDED), AND STRUCTURAL MEASURES (THE SETTING, RESOURCES, AND PERSONNEL) CAN BE USED. IN THE DELIVERY OF HEALTH SERVICES THE ACHIEVEMENT OF DESIRABLE QUALITY CAN BE SEEN AS TAKING PLACE AT THE OPERATIONAL LEVEL AND AT THE MANAGEMENT AND PLANNING LEVEL. QUALITY ASSURANCE ACTIVITIES AT THE OPERATIONAL LEVEL ARE INTENDED TO REMEDY DEFICIENCIES AS THEY ARE FOUND, WHILE AT THE MANAGEMENT AND PLANNING LEVEL THE FOCUS IS ON USING PAST EXPERIENCE TO DESIGN NEW WAYS OF DELIVERING SERVICES SO AS TO ELIMINATE THE RECURRENCE OF PAST DEFICIENCIES. THE FUNCTIONS OF CORRECTIONAL HEALTH CARE ADMINISTRATORS THUS INCLUDE SECURING THE RESOURCES TO ASSURE STRUCTURAL QUALITY, INSTITUTING THE PROCEDURES AND OPERATIONAL CONTROLS TO ASSURE QUALITY, AND CHECKING PERIODICIALLY ON THE FUNCTIONING OF ALL THOSE ELEMENTS AND MAKING ADJUSTMENTS WHEN NECESSARY. THE ACTIONS OF ALL COMPONENTS OF THE HEALTH CARE SYSTEM MUST BE OBSERVED (FROM PHYSICIANS TO MEDICAL RECORDS). IN ORDER TO IMPLEMENT A FORMAL QUALITY ASSESSMENT AND ASSURANCE PROGRAM, STANDARDS MUST BE DEVELOPED, PROCEDURES ESTABLISHED FOR COLLECTING EVALUATION INFORMATION, AND MECHANISMS DESIGNED FOR MONITORING THE QUALITY OF CARE. SUCH MECHANISMS INCLUDE CONCURRENT EVALUATION OF CLINICAL AND OTHER ACTIVITIES AS WITH OPERATIONAL CONTROLS (I.E., WHILE THEY ARE TAKING PLACE) AND RETROSPECTIVELY, AS IN MANAGEMENT AND PLANNING. REFERENCES FOR ADDITIONAL INFORMATION ABOUT ADMINISTRATION OF CORRECTIONAL HEALTH CARE SERVICES ARE PROVIDED.
Index Term(s): Corrections management; Inmate Programs; Medical and dental services; Program evaluation; Quality control; Standards
Note: CORRECTIONAL HEALTH CARE PROGRAM - RESOURCE MANUAL
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=68734

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