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NCJ Number: 69259 Add to Shopping cart Find in a Library
Title: SURVEY OF THE IMPLEMENTATION OF THE NEW PROTECTIVE SERVICE MODEL OF THE MASSACHUSETTS DEPARTMENT OF PUBLIC WELFARE, JULY 1978
Corporate Author: Massachusetts Office for Children
United States of America
Date Published: 1978
Page Count: 75
Sponsoring Agency: Massachusetts Office for Children
Boston, MA 02116
National Institute of Justice/
Rockville, MD 20849
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America
Document: PDF
Language: English
Country: United States of America
Annotation: REGIONAL AND LOCAL STAFFS OF CHILD PROTECTIVE SERVICE UNITS IN MASSACHUSETTS WERE SURVEYED BY MAILED QUESTIONNAIRE TO DETERMINE THE IMPLEMENTATION STATUS OF THE STATE'S NEW PROTECTIVE SERVICE MODEL.
Abstract: THE MODEL'S GOAL IS TO IMPROVE THE HANDLING OF CHILD ABUSE AND NEGLECT CASES. THE MODEL, INAUGURATED IN MARCH 1978, PROVIDES THAT REGIONAL PROTECTIVE SERVICE UNITS PERFORM SCREENING, ASSESSMENT, EMERGENCY SERVICES, AND COURT INVESTIGATION. CASES ARE THEN TRANSFERRED, USUALLY WITHIN 45 DAYS, TO LOCAL OFFICES FOR FOLLOWUP AND TREATMENT. THIS MODEL REQUIRES AN IDENTIFIED PROTECTIVE SERVICE STAFF IN BOTH REGIONAL AND LOCAL SERVICE OFFICES. DATA FROM 39 LOCAL OFFICES SHOW THAT MAJOR STAFF PROBLEMS INCLUDED INSUFFICIENT NUMBERS OF STAFF, UNREALISTIC CASELOADS, AND A HIGH BURNOUT RATE. OTHER CONCERNS WERE STAFF SELECTION, STAFF TRAINING, AND STAFF ALLOCATIONS THROUGHOUT WELFARE DEPARTMENTS. CONCERNS REGARDING THE AVAILABILITY OF SUPPORT SERVICES FOCUSED ON THE NEED FOR SPECIALIZED FOSTER HOMES, SPECIALIZED AND FLEXIBLE HOMEMAKER SERVICES, PROTECTIVE DAY CARE, AND CLINICAL CONSULTATION FOR CASE TREATMENT. RESULTS INDICATE THE NEED FOR SPECIFIC QUALIFYING CRITERIA FOR STAFF, AS WELL AS IMPROVED TRAINING, SUPPORT SERVICES, AND SUPERVISION. TO PREVENT BURNOUT, REDUCED CASELOADS, IMPROVED PAY AND TRAINING, AND BETTER SUPPORT SERVICES ARE AMONG THE MEASURES RECOMMENDED. OTHER RECOMMENDATIONS CONCERN COVERAGE OF CHILD WELFARE CASES AND CASE TRANSFERS. EXTENSIVE TABLES PRESENT DATA ON AGENCY STAFFING PATTERNS AND ON WORKERS' BACKGROUNDS FOR REGIONAL AND STATEWIDE OFFICES.
Index Term(s): Child abuse situation remedies; Child protection services; Massachusetts; Program implementation; Surveys
To cite this abstract, use the following link:
http://www.ncjrs.gov/App/publications/abstract.aspx?ID=69259

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