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NCJ Number: 89714 Find in a Library
Title: Role of the Law Enforcement Executive
Journal: Journal of Police Science and Administration  Volume:11  Issue:1  Dated:(March 1983)  Pages:69-75
Author(s): D C Witham; P J Watson
Date Published: 1983
Page Count: 7
Format: Article
Language: English
Country: United States of America
Annotation: The law enforcement executive can minimize conflicts by an analysis of demands and increased communication within the role set and by focusing on primary roles: diplomat-liaison, coordinator, initiator of interactions, and manager of change.
Abstract: The significant others with whom a person has to interact regularly to perform his job are called the role set. Generally, a role set includes superiors, subordinates, colleagues, and people in the work flow. Role conflict emerges when members of a role set have differing expectations for job performance. Role problems also include (1) role overload, which occurs when it is physically impossible to satisfy all the expectations of the role set; (2) role ambiguity, when role expectations of the role set are vague or inconsistent; and (3) personal-role conflict, which arises when the behavior required is contrary to the executive's personal image, character, or values. Conflicts may be resolved or reduced by identifying their source and communicating with any persons involved to modify or expose the difficulties in a situation. The critical roles of the executive include functioning as a spokesperson and representative of the organization to shape perceptions of it; coordinating and integrating the various functions and divisions of an agency in accordance with established policy; initiating effective interactions with members of the role set; and managing change through monitoring and communication with all employees. Twelve references are provided.
Index Term(s): Conflict resolution; Interpersonal relations; Job analysis; Police management; Role conflict
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