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NCJRS Abstract

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NCJ Number: 89949 Find in a Library
Title: Nine-one-one Systems Planning in North Carolina - Summary
Corporate Author: Systech Corporation Professional Ctr
United States of America
Date Published: 1981
Page Count: 63
Sponsoring Agency: North Carolina Governor's Crime Cmssn
Raleigh, NC 27611
Systech Corporation Professional Ctr
Severna Park, MD 21146
Format: Document
Language: English
Country: United States of America
Annotation: This document summarizes 18 documents containing individual 911 plans for each North Carolina county not currently having a 911 system.
Abstract: A summary of the planning information focuses on telephone company exchange boundaries, a summary of telephone company information, existing 911 systems in North Carolina, and a statistical summary by county. The study also addresses the system alternatives, definitions, standards, requirements, and configurations that are common to 911 planning for all counties. The technical and cost information provided is based on the latest information available, current tariffs, and the state-of-the-art as of the report date. While the majority of the recommendations differ from county to county, the following recommendations are consistent throughout the plans: (1) dedicated systems should be used; (2) called party hold and emergency ringback are recommended for all systems; and (3) locally conducted on-the-job training should be used for the public safety answering point (PSAP) telecommunicators. The areas of exchange boundary overlap are identified, and alternatives for dealing with the problem are analyzed. Recommendations included in the county plans are in the following categories: (1) recommended PSAP location, (2) responsibility for PSAP, (3) recommended minimum list of participating agencies, (4) recommended method of handling calls for each agency, (5) requirements for interagency agreements, (6) equipment requirements and cost category, and (7) implementation schedule. A table provides a summary of major recommendations for each county.
Index Term(s): Nine-one-one (911) emergency telephone number; North Carolina; Plans
Note: The plans are also available for regions A to R. Report No 3-20
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