skip navigation


Register for Latest Research

Stay Informed
Register with NCJRS to receive NCJRS's biweekly e-newsletter JUSTINFO and additional periodic emails from NCJRS and the NCJRS federal sponsors that highlight the latest research published or sponsored by the Office of Justice Programs.

NCJRS Abstract

The document referenced below is part of the NCJRS Virtual Library collection. To conduct further searches of the collection, visit the Virtual Library. See the Obtain Documents page for direction on how to access resources online, via mail, through interlibrary loans, or in a local library.


NCJ Number: 89963 Add to Shopping cart Find in a Library
Title: Police and Automation - Consequences for the Organization and Personnel
Author(s): G Dijkhuis
Date Published: 1980
Page Count: 191
Sponsoring Agency: Instituut Foss
2340 BA Oegstgeest, Netherlands
National Institute of Justice/
Rockville, MD 20849
Sale Source: National Institute of Justice/
NCJRS paper reproduction
Box 6000, Dept F
Rockville, MD 20849
United States of America

Instituut Foss
Postbus 1010
2340 BA Oegstgeest,
Language: Dutch
Country: Netherlands
Annotation: The study describes computer automation processes undertaken by the Dutch police and measures the effects of the projects on police organizations and employees.
Abstract: Effects of surveillance and information storage systems were considered. Data were collected from interviews with employees in Breda and the Hague and from interviews with subjects in 20 cities and 2 national police districts. In general, the major problem encountered was the resistance of employees to being controlled by machines. Officers did not understand the computers and felt threatened by them. Short-term problems included system organization, hardware speed, and software adequacy. A trusting relationship between information gatherers in the field and office workers who processed information was also needed. Other needs were for leaders who were both procedure and and production oriented and for realistic, flexible procedures that allow patrol officers to maintain their sensitivity to human needs. A bibliography and an appendix containing a summary of automation problems described in literature are supplied.
Index Term(s): Computer aided operations; Netherlands; Police management
Note: *This document is currently unavailable from NCJRS.
To cite this abstract, use the following link:

*A link to the full-text document is provided whenever possible. For documents not available online, a link to the publisher's website is provided. Tell us how you use the NCJRS Library and Abstracts Database - send us your feedback.